News From RMS

RMS Receives Dell Financial Services 2008 Agency of the Year Award

April 15, 2009

Selected from over 35 agencies with which they have extensive business-to-business interaction, Dell Financial Services announced RMS to be their 2008 Agency of the Year at an awards event in March of 2009. Judged for providing DFS with the best service from across a broad range of criteria, RMS was extremely proud to have been selected as Number One!

Additional RMS Customer Testimonials

“Outsourcing our early collections was a smart business decision that allowed us greater flexibility during peak and non-peak billing cycles while still meeting our accounts receivable objectives.”
Michele Wright, Director of Account Services, ASCAP

“Your ideas, suggestions and knowledge have helped Safety-Kleen considerably in our quest to improve our accounts receivable management.”
David Eckelbarger, SVP-Business Processes, Safety-Kleen

“Our initial goal was to essentially outsource the management of the problem. RMS has largely eliminated it.”
Michael Anderson, CEO, Centurion

“Our customers receive superior service each and every time. RMS adds priceless value with every call they make for us.”
Jack Mauro, Manager of Customer Receivables & Credit, Newark

“We collected billions of dollars in cash and brought our percentage past-due down from 50% to less than 5% while maintaining a very high rate of customer satisfaction.”
Vernon Terrell, Director North American Credit & Collections, Alcatel-Lucent

“We find RMS’ services, attention to detail, and professionalism exceeds our expectations.”
Donald E. Rogers, Executive Vice-President, AFS/IBEX

“As a result of our using DebtAlert® Collection Letters, we have saved over $62k in collection fees and write-offs this past year and over $673,000 in collection costs since 1995. RMS does an excellent job of personal collections on uncollectible debts.”
Judy Taylor, Collection Manager, Ennis Inc.