Attorney BPO Services

Attorney Services are the collection of past due accounts using the services of attorneys and as necessary, legal actions brought in a court of law, usually deployed after other collection methods have been attempted. RMS utilizes a national network of law firms. A high-debtor contact, customer service oriented approach to legal collections is deployed, proven to generate significant payments from debtors. This unique process generates recoveries while often avoiding the time and expense of local litigators and court costs.

What We Do

Our proven process provides a disciplined collection approach which gradually escalates payment demands. Supported by RMS’ 165 years of experience and dedicated call center associates providing you with a maximum array of legal debt collection options including:

Non-Litigation

Using a variable pattern of both letters and phone contacts, made by an attorney’s office and specifying that it is an attorney calling, debtors are newly motivated to resolve their outstanding issues. These contacts do not threaten any legal action.

Pre-litigation

Using a variable pattern of both letters and phone contacts, made by an attorney’s office and specifying that it is an attorney calling, debtors are newly motivated to resolve their outstanding issues. These contacts clearly warn of future legal action as necessary and appropriate.

Litigation

National coverage and consistent case handling includes filing of a lawsuit “COMPLAINT” against a debtor for lack of payment.