Industry Expertise - Insurance

The Insurance industry is a complex maze of providers and policies, claim processes and paperwork, terminology, codes, overpayments, grace periods, and coverage’s and regulations. With RMS, you will benefit from being able to combine our extensive experience in collections services and outsourcing with our in-depth knowledge of the Insurance industry and its every changing rules, guidelines and regulations.

Did You Know?

RMS Insurance Services date back to the 1920’s offering expertise in property/casualty and health payer services. We currently serve +900 insurance carriers, brokers, and agents (doing $1.4 trillion in sales volume).

We work to clearly explain the details of the situation to the parties involved so that payment can then be made and the situation resolved quickly. RMS prides itself in being able to work successfully while maintaining the important relationship our clients have with their customers.

Why the Insurance Industry Chooses RMS:

  • Industry knowledge on policy details, medical codes, grace periods, and premiums combined with +165 years of receivable expertise, allows us to efficiently categorize claims for timely and successful resolutions
  • Manage and control your business by selecting just the services you want—from our sending out collection letters on your behalf to letting RMS manage your entire invoicing processes
  • On-line access 24/7 for filing claims, reviewing claim status and accessing account status
  • Using RMS allows you to streamline operations, increase revenues, and focus your personnel on key customer issues
  • Resolutions achieved with minimal negative impact on our customer’s relationship with their client