Consumer Collections

RMS understands that working with consumers means being prepared to take the time to review, explain and work with people. Our professional approach to the collections process, allows us to maximize the dollars collected while minimizing any potential negative impact to the relationship our customer has with their client.

Call Us at 866-329-3691 or E-mail Us for More Information

What We Do

RMS takes the time to train our associates in the language, contract details and industry nuances of your business so that they are prepared and qualified to work with the debtor towards prompt and successful payment resolutions.

Collection Letters

RMS DebtAlert® Letters are a proven, low-cost method of generating payments that consists of a series of 3 letters, each escalating the urgency of the debt. Information you supply on individual billing items can be included in your letters to facilitate cash applications of payments in companies where multiple transactions by a single account are the norm.

Telephone Collections

RMS assigns a dedicated associate, one educated in the terminology, processes and contract language of the industry, to work on your team and improve the collection of non- or late payments. RMS can provide collection needs in the name of your own company (1st Party - BPO) or under our own name as a 3rd Party contractor. All collections are done in compliance with state and federal laws and the Fair Debt Collection Practices Act (FDCPA). RMS is an accredited, certified member of the Commercial Collection Agency Association (CCAA) of the Commercial Law League of America (CLLA).

Attorney Collections

RMS has partnered with a national network of law firms to provide a disciplined collection approach designed to smoothly escalate demands for payment through the collection process. By using RMS, you have the option and control to move your collections through a logical, effective progression of requests and ultimately select from non-litigation (no legal repercussions mentioned) or pre-litigation (warning of a suit being filing) letters/contact up to litigation.